FAQs
Browse through our frequently asked questions below. Reach out via emailing us at info@lijnndecor.com if there is a question that hasn't been answered below.
We will be happy to answer any other questions that you may have.
How can I get in touch?
If you feel inspired by our work, please get in touch if you have any questions about your order, new map suggestions or if you would like to just give us feedback.
You can please us at: info@lijnndecor.com and we'll get back to you within 2 working days.
What sizes are our maps?
We currently print our maps in a 10 x 10cm and a 30 x 30cm format.
What if I don't see my town or city in the collections?
It's very much possible that we havent designed your neighbourhood, town or city.
We are two best friends who have only managed to design the maps that we currently have in stock. We do update our collection and get requests for new maps monthly. Follow us on instagram for updates on new map ranges and availability.
Do you design custom maps that aren't in the collection?
We don't usually do special requests for a specific neighbourhood, town or city however we are open to designing a custom map depending on a few factors.
Reach out via instagram or get in touch via email to discuss map options and possibilities.
Do you offer maps in larger sizes?
We try to stick to our standard map sizes however we can offer larger sizes on request.
Note* The pricing will differ from our standard pricing and the maps are restricted to the following sizes:
10 x 10cm
30 x 30cm
50 x 50cm
70 x 70cm
90 x 90cm
How are our prints made?
Our maps are custom made through various digital softwares. This is where we have the most fun.
The data and satellite imagery at the beginning of our design process is captured from OSM under the Open Data Commons Open Database License (ODbL).
We have printing partners located in Amsterdam and Cape Town. Every map that is shipped is custom-made and hand-checked for absolute quality and finishing.
Our colourful maps are sold in various stores within Europe and South Africa. Visit our store locations page to see if there is a store near you that sells our LIJNN maps.
How long does delivery take?
We have a limited amount of stock available in store. Some maps that show "in stock" can be custom made or crafted specially for you upon ordering.
The crafting time is the same for all our maps providing its not a custom order, however the total delivery time differs per city and country. Below you will find the delivery times for the countries where we deliver.
Standard delivery times (based on our couriers).
South Africa | 2-7 business days
The Netherlands | 2-3 business days
Rest of world | 5-8 business days